british airways flight arriving jfk today 1710

When we got to the desk we gave several options for replacement flights that we found acceptable, (not the other way around) none which were available.

So we queued up as if we were checking in. We were given a business card with a customer service number which was not open yet! Also, it is the the same customer service number everyone else uses that is impossible to get through to. No customer service desk, which I still find shocking. We headed to LHR and couldn’t get anyone to help us. These flights would have gotten us in much later than planned - well over the three hour mark. We declined these flights as we were booked in Business Class. Online, we were offered indirect flights via Paris in Economy on BA and then Premium Economy on JAL to Tokyo. (These were reward flights.) However, after receiving our online check-in email I was no longer worried.Īt 1:00 am, the day of flying, I decided to check us in before doing a few last bits only to discover our flight had been cancelled! No communication from BA whatsoever to let us know. I had been warned that this flight was regularly being cancelled after switching from Finnair flights (indirect) to the BA flight to go direct.

We received our 24 hour online check-in email the day before, so thought all was well. I've checked, and none of them are WEAN.We were booked on BA007 to Tokyo on June 21, 2023. I've got so few cancellations I feel I must be missing some! 21 June 2023

British airways flight arriving jfk today 1710